Refund policy

REFUND POLICY

No Returns or Exchanges

Due to the custom and personalized nature of our nail products, we do not accept returns or exchanges. All sales are final. Each item is handcrafted specifically for you according to your specifications and cannot be resold.

Before You Order

We encourage you to carefully review your order details, including size, design, color, and customization options before completing your purchase. If you have any questions about our products, please contact us before placing your order.

Damaged or Defective Items

While we do not accept returns for custom items, we stand behind the quality of our work. If your item arrives damaged or defective due to an error on our part, please contact us within 48 hours of delivery with photos of the issue. We will work with you to resolve the problem on a case-by-case basis.

Contact Us

If you have any questions about this refund policy, please contact us at nailzmami@gmail.com